Privacy Policy

Last updated: 2/4/2026

1. Introduction

Welcome to joonoo.art ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalized children's book service.

2. Information We Collect

Personal Information

  • Name and email address
  • Payment information (processed securely through Stripe)
  • Shipping address (for physical book orders)

Children's Information

To create personalized books, we collect:

  • Child's name and age
  • Physical characteristics (hair color, eye color, etc.)
  • Photos (if provided for character creation)
  • Interests and preferences

Technical Information

  • IP address and browser information
  • Device information
  • Usage data and analytics

3. How We Use Your Information

We use the collected information to:

  • Create and deliver personalized children's books
  • Process payments and fulfill orders
  • Communicate about your orders
  • Improve our services and user experience
  • Comply with legal obligations

4. Children's Privacy (COPPA Compliance)

We take children's privacy seriously. We do not knowingly collect personal information from children under 13 without parental consent. The information about children used in our books is provided by parents or guardians and is used solely for creating personalized stories.

5. Data Sharing and Third Parties

We may share your information with:

  • OpenAI: For generating story content and illustrations (no personal data is stored by OpenAI)
  • Stripe: For secure payment processing
  • Shipping partners: For physical book delivery
  • Supabase: For data storage and authentication

We do not sell, trade, or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

9. GDPR Rights for EU Residents

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your personal data based on:

  • Consent: You have given consent for processing (which you may withdraw at any time)
  • Contract: Processing is necessary to fulfill our contract with you
  • Legitimate Interests: Processing is necessary for our legitimate business interests
  • Legal Obligations: Processing is necessary to comply with the law

Your GDPR Rights Include:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of processing your personal data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not adequately addressed your concerns.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements (if applicable)

For EU residents, we request your consent before placing non-essential cookies. You can manage your cookie preferences at any time through our cookie settings or your browser settings.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

For EU residents, we use Standard Contractual Clauses approved by the European Commission or other appropriate safeguards to protect your data during international transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

joonoo.art

Email: [email protected]

[Your Address]